Business News: Singapore Retailer Cortina Opens Service Centre

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Cortina Holdings has just been established watch serviceSingapore’s first retail store After-sales service center.SLocated in Capitol Mall, the 142 square meter center will serve as the retailer’s primary location for the maintenance and repair of watches from brands represented by Cortina and its subsidiary Sincere Fine Watches. Some of the brands include Patek Philippe, Rolex, and H. Moser & Cie.

SAV vertical integration

Since its founding in 1972, Cortina has grown to become one of the world’s largest watch retailers, with a focus on Southeast Asia and branches in Hong Kong, Taiwan and Australia.

In 2020, Cortina strengthened its network by acquiring Sincere. Cynthia is best known for Cynthia Haute Horlogerie (SHH), which focuses on independent watchmakers such as Parmigiani and Greubel Forsey. The new service center is therefore a natural progression in solidifying Cortina’s position as a leading retailer by enhancing the pre- and post-purchase customer experience.

A limited edition Cartier Baignoir created to celebrate the 50th anniversary of the Cortina in 2022.

The watch service was top notch, with comfortable décor and a private room for one-on-one consultations.In the past, we aimed to meet international standards for service centers.

The center is fully equipped with equipment and tools and is staffed by a full team of watchmakers and technicians certified by watchmaking schools or watch brands. As a result, the center can now offer a full range of services, from battery replacements and bracelet adjustments to complex tasks such as servicing complications.

Cortina says the service center works closely with watch manufacturers throughout the service process. For example, the services provided will comply as far as possible with the procedures specified by each brand.

Cortina Horology Services is located on the ground floor of Singapore Parliament House and is open Monday to Friday from 10am to 5pm.

capitol singapore
15 Stamford Road
Singapore 178906

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